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CampSaver.com began it's life in 2003 as a small startup headquartered out of my home in Logan, Utah while attending Utah State University. My original goal was to create an online destination for outdoor enthusiasts who want to find the best gear at the right price quickly and easily. In the space of 8 short years CampSaver.com has grown leaps and bounds! We have fulfilled our original goal and are well on our way to our ultimate goal of complete web dominance (just kidding... sort of)! We try to keep gear quality high, and prices low by cultivating strong bonds with those brands we admire and love to work with. We're selective with the brands we carry and the products we bring in. We want the best gear at the best prices. Nothing more or less. We use the gear we sell, so we understand the simple joy in having clothing and gear do what it is supposed to do, and do it well. Although we've grown our site and business each year of it's existence, we still pride ourselves in doing the little things that matter. We still operate out of a small town near Logan, Utah, so we understand that customer service and reputations make a difference. We attend to every order on the same day, if humanly possible. We work with you to ensure one-time customers become repeat-customers. We respond quickly and kindly to any concerns that may arise. We want you to give you the kind of service that makes you want to tell your friends about us.
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.
We do not currently ship to PO Boxes, APO Boxes, or FPO Boxes. We use a variety of shippers, some of whom do not allow delivery to PO Boxes. To prevent the need to cancel your order after it has been placed, we do not allow orders to ship to any PO Boxes for any orders. Additionally, there are certain restrictions on exporting certain kinds of technology outside of the United States. These restrictions complicate or prevent our suppliers from shipping products to APO or FPO mailboxes. As a result, we do not ship to any APO Boxes or FPO Boxes.
If we shipped and sold your item, then you can return those items to us within thirty (30) days of the ship date.
Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory.aspx. Once you have accessed your Order History, then please locate the specific order that you wish to inquire about.

What to do if Your Order has been Shipped or Delivered
If your order has already shipped, then you can click the 'Contact Seller' link (under the 'Available Actions' header to the right of the order listing) to access a Web form you may use to contact us. You can expect a response back within two business days after contacting us. Often it is much quicker than that.

What to do if Your Order is being Processed
If your order has not shipped, then you can click on our name in messaging located under 'Available Actions' to open up an email message with our email address already populated. You can expect a response back within two business days after contacting us. Often it is much quicker than that.

If you do not see the 'Contact Seller' link or if we have not responded after two business days, then please feel free to contact Campsaver at 1-877-883-6276>/b>.

We want the best gear at the best prices. Nothing more or less. We use the gear we sell.